Fantastic Fish and Where To Find Them
Roses At Sunset
What is this store's return and exchange policy?
Due to the nature of our products all sales are final. If you are not 100% satisfied, please contact us at firstname.lastname@example.org and we will do our best to find a solution.
Do you accept orders placed outside of the US?
Yes, and No. We have successfully shipped to Canada, England and the Caribbean, but don’t list shipping locations beyond the US. Please send a detailed message to email@example.com to get a shipping quote, include your address and the items you would like to purchase, the quantities and sizes (ex. mini or full). Please bear in mind that once your order leaves us we are not responsible for customs fees or package confiscation. Otherwise the order is subject to refund and cancellation.
How long will it take my order to ship?
All orders ship between 1-5 days. In the event of a per-order shipping will begin once the per-order period is over.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
Do you replace damaged products?
Yes we do. If you receive your order with a broken or damaged item, please take a picture within 24 hours and email it to us at firstname.lastname@example.org.
If you are interested in becoming a swatcher for us, please fill out our application located HERE. Please keep in mind that you may not be contacted right away but we keep all applications on file. As always, if you have any questions please do not hesitate to contact us.